Privacy Policy

Privacy Policy Illustration

Posted: 9/1/2021

Effective: 9/1/2021

This Privacy Policy describes the type of information that Green Cities Property Management, LLC (“Green Cities,” “we,” “us” or “our”) collects through your use of our websites, software, and services (collectively, “Services”).  This Privacy Policy does not apply to information collected about you through any other means. 

By accessing or using our Services, you consent to our use of your information as described in this Privacy Policy.  

  1. Information We Collect

We collect information from you in two ways.  First, you may provide us with certain information when you submit forms, request information, register as a user, upload information or content, or otherwise contact us through our Services.  Second, we collect certain information automatically as you use our Services.

Information You Provide to Us

We may collect personal information from you when you submit forms, register as a user, upload information or content, or request information through our Services. If you do not want us to collect this information, please do not provide it.  We directly collect the following types of information that you provide to us:

Account information. We collect, and associate with your account, the information you provide to us when you do things such as sign up for your account.  This information may include including your name, email address, phone number, social security number, driver’s license number, financial account information (bank account/credit card number, rent payment details, insurance policy number, credit history, tax documentation), demographic information, employment information and mailing address.

Your Stuff. Our Services are designed as a simple and straightforward way for you to store your information (“Your Stuff”) and to easily access our products and services and work across multiple devices and services. To make that possible, we may store, process, and transmit Your Stuff as well as information related to it.

Contacts. You may choose to give us access to your contacts to make it easy for you to do things like share and collaborate on Your Stuff, send messages, and invite others to use our Services. If you do, we’ll store those contacts on our servers for you to use.

Information We Automatically Collect from you When You Use Our Services

We (or service providers on our behalf) may use technologies, including “cookies” and “web beacons,” to automatically collect information from you when you use our Services. Cookies are small amounts of data that are stored within your Internet browser, which save and recognize your browsing habits. We use both session cookies (which track a user’s progression during one site visit) and persistent cookies (which track a user over time).  Web beacons are web page elements that can recognize certain types of information on your computer or mobile device, such as the time and date you viewed a page, which emails are opened, which links are clicked, and similar information.

Information that may be collected by cookies and web beacons when you use our Services may include, without limitation:

  • web pages you visit;
  • date and time of your visit to or use of our Services;
  • usage and activity data related to our Services;
  • browser type;
  • Internet Protocol (IP) address used to connect your computer or mobile device to the Internet;
  • your computer or mobile device and connection information, such as your browser type and version, operating system, and platform; and
  • your device identifier.

We use cookies to help us provide you with a more personalized experience and to improve our Services and/or our products or services.

Most Internet browsers allow you to block or delete cookies and other similar technologies from your browser. If you do not agree to the use of cookies or similar technologies, please disable or delete them by following the instructions for your browser set out here: http://www.allaboutcookies.org/, or use automated disabling tools where available.  However, if you reject or disable cookies, you may still use our Services, but your ability to use some features of our Services may be limited.

  • Do Not Track Requests

Your Internet browser and mobile device may allow you to adjust your browser settings so that “do not track” requests are sent to the websites you visit. IF YOU DO NOT WANT US TO AUTOMATICALLY COLLECT INFORMATION FROM YOU WHEN YOU USE THE SERVICES, EITHER NOW OR FOR FUTURE BROWSING SESSIONS, REFRAIN FROM USING THE SERVICES. WE DO NOT CURRENTLY RESPOND TO DO NOT TRACK (“DNT”) SIGNALS.

3.         How We Use the Information We Collect

We may use information collected from or about you for any of the following purposes:

  • developing, providing and improving our Services and/or our other products and/or services;
  • assisting with the provision of services, the fulfillment of orders, the completion of transactions, or responding to requests for information made through our Services;
  • sending you information and promotional materials about our products and services and our Services, as well as our company in general;
  • responding to information requests;
  • complying with regulatory requirements for the maintenance of records;
  • conducting internal reviews of our Services to help us better understand visitors’ and customers’ uses of our Services;
  • protecting the security and integrity of our Services;
  • complying with court orders and legal process, and to enforce this Privacy Policy; and
  • any other legal, business or marketing purposes that are not inconsistent with the terms of this Privacy Policy.

4.         How We Share Your Information With Third Parties

We may share the personal information we collect in connection with our Services with third parties, as described below:

(a)        Third Parties Who Provide Services or Information Through Our Services

We may share your personal information with third parties who provide third party products or services or information through our Services.  Such third parties may use the information to fulfill product or service orders, develop and improve their products or services, and contact you about product or service orders, future products or services, or their company in general.

(b)        Service Providers

We may share your personal information with our third party distributors, vendors, suppliers and other service providers who provide services to us or on our behalf, such as operating and supporting our Services (i.e., website developers, hosting service providers, etc.), auditors, performing marketing or consulting services, and assisting us with the preparation and mailing of our business and marketing communications and with processing and fulfillment functions. These third party service providers may use your personal information for their own marketing purposes.

(c)        Third-Party Analytics Providers

We may share personal information with our advertising and analytics partners, such as Google Analytics, Hy.ly, RealPage, CalTracking Metrics and Yardi. The privacy policies of these third party companies apply to their collection, use and disclosure of your information. These third parties may combine your information with the information of other consumers for purposes of conducting studies and/or analytics. For more information about Google Analytics, including how to opt out, please go to: https://tools.google.com/dlpage/gaoptout.

(d)        Our Affiliates

We may share some or all of your information with our subsidiaries and corporate affiliates, joint venturers, or other companies that are or may become under common control with us. We will require these entities to comply with the terms of this Privacy Policy with regard to their use of your personal information.

(e)        Transfer or Assignment in Connection with Business Transfers or Bankruptcy

In the event of a merger, acquisition, reorganization, bankruptcy or other sale of all or a portion of our assets, any user information owned or controlled by us may be one of the assets transferred to third parties. We reserve the right, as part of this type of transaction, to transfer or assign your personal information and other information we have collected from users of our Services to third parties. Other than to the extent ordered by a bankruptcy or other court, or as otherwise agreed to by you, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or that is collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity.

(f)         Response to Subpoenas or Court Orders, or Protection of Our Rights

We may disclose your information to government authorities or third parties if:

  • you have given us permission to share your information;
  • we are required to do so by law, or in response to a subpoena or court order;
  • we believe in our sole discretion that disclosure is reasonably necessary to protect against fraud, or to protect our property or other rights, or those of third parties, or the public at large; or
  • we believe that you have abused our Services by using our Services to attack or gain unauthorized access to a system or to engage in spamming, or in any other manner that violates applicable laws or any applicable terms of use.  

(g)        Aggregate Information

We may share aggregated or de-identified information without restriction.

  • Your Choices

We provide the opportunity to opt out of receiving communications from us and our partners at the point where we request information about you. In addition, you may unsubscribe or opt out of receiving communications from us by clicking the unsubscribe link on any email marketing communication you receive.

You may also opt out of our automatically collecting information from you, as described above, and access, correct or update your personal information, as described below.

Note that even if you opt out from receiving communications from us, we reserve the right to send further communications to you for the sole purpose of completing any transactions or processing or fulfilling any orders or support requests you made to us prior to opting out.

  • How We Protect Your Information

We have implemented commercially reasonable measures designed to secure your personal information from unauthorized access, use, alteration and disclosure. However, the transmission of information via the Internet is not completely secure. You acknowledge that: (a) the limitations of the Internet are beyond our control; (b) the security, integrity and privacy of information and data exchanged between you and us cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. We have no responsibility or liability for the security of information transmitted via the Internet.

  • California’s Shine the Light Law

California Civil Code Section 1798.83, known as the “Shine The Light” law, permits any users who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge.

  • Accessing, Correcting and Updating Your Information

You may have the right to access personal information about you.  You may also have the right to update that information or correct any errors contained in that information.  For example, you may:

  • Change or correct personal data. You can manage your Services account and the content contained in it, as well as edit some of your personal information, through your account settings page.
  • Access and take your data elsewhere. You can access your personal information from your Services account and you can download a copy of Your Stuff in a machine readable format. You can also ask us for a copy of personal information you provided to us or that we’ve collected, the business or commercial purpose for collecting it, the types of sources we got it from, and types of third parties we’ve shared it with.
  • Object to the processing of your personal data. Depending on the processing activity, you can request that we stop or limit processing of your personal information.

For additional details, please email us at privacy@greencities.com.  

  • European Union Privacy

If the processing of your personal information is subject to the European Union General Data Protection Regulation 2016/679 (“GDPR”), we have additional obligations and you have additional rights under the GDPR.  These rights and obligations are as follows:

We will process your personal information in order to support our provision of our Services.  The lawful bases for processing your personal information may include:  

  • When you have given consent to our processing;
  • When processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract;
  • When processing is necessary to protect our legitimate interests or that of a third party, except where such interests are overridden by your interests or fundamental rights;
  • When processing is necessary for compliance with a legal obligation to which we are subject; and
  • When processing is necessary to protect the vital interests of the data subject or of another natural person.

If the processing of your personal information is subject to GDPR, you have many rights with respect to such processing.  Depending upon the lawful basis of processing, you may have the right to withdraw consent or object to our processing of your personal information.  You may further have the right to be informed about your personal information and how it is being processed, to access, correct and erase your personal information, to restrict further processing, and to obtain and reuse your personal information for your own purposes.  You also have the right to lodge a complaint with the relevant European Union supervisory authority.

If we transfer your personal information to a recipient in a country outside the European Economic Area, we will do so in compliance with applicable laws with respect to such transfer.

  • No Use by Children

We do not knowingly collect contact information from children under the age of 13 without verifiable parental consent. If we become aware that a visitor under the age of 13 has submitted personal information without verifiable parental consent, we will remove his or her information from our files.

  • Use of Information Outside Your Country of Residence

Our Services are directed to users located in the United States. If you are located outside of the United States and choose to use our Services or provide your information to us, you should be aware that we may transfer your information to the United States and process it there. The privacy laws in the United States may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of information to us through or in connection with our Services represents your agreement to the transfer of your information to the United States.

  1. Changes to This Privacy Policy

We may change this Privacy Policy from time to time. If we decide to make a material change to this Privacy Policy, we will post it on this page. Your continued use of our Services after the posting of changes to this Privacy Policy will mean you accept these changes. In some cases, we may attempt to contact you through an email or other address you have provided, so we can give you choices about our using your information in a manner different from that stated at the time of collection. If we make any material changes in our privacy practices that affect your personal information that is already in our possession, we will apply those changes to that older information only with your consent or as otherwise allowed by law.

  1. Contact

Have questions or concerns about Green Cities, our Services, and privacy? Contact our Data Protection Officer at privacy@greencities.com.